We manage your IT operations with certified processes (ISO 20000, ISO 27001) and the support of Cisco as a Managed Services provider. Our team of specialized engineers ensures visibility, proactivity, and continuous improvement, so your infrastructure runs accurately and your business moves forward without interruption.
Tailor-made services
We design customized solutions based on a situational diagnosis, adapting to the specific needs of each client.
Personalized attention
We maintain a deep knowledge of each client to ensure continuous improvement and compliance with service levels, both commercial and operational.
Specialist engineers
We have certified experts in Cisco architectures, ensuring the efficient operation and delivery of IT services.
Visibility and proactivity
We monitor infrastructure in real-time to anticipate incidents and provide proactive care.
Continuous improvement
We manage service levels with a focus on compliance and evolution, developing improvement plans for services and infrastructure.
Adoption
We accelerate technology adoption to maximize return on investment, through a robust methodology oriented to business results.
SERVICIOS
Connext
We constantly monitor your infrastructure and provide specialized technical support to anticipate failures before they impact service. We monitor network behavior, correlate insights, and present detailed operational data on clients, applications, and devices (Switches, Access Points, Wireless LAN Controllers), generating context for continuous improvement.
Technologies that support the service:
Router · Switch · Meraki MR · Wireless LAN Controller · Wireless AP · Cisco DNA · SD-WAN
Free up your team to focus on the strategic, while we manage the network.
Centralized control that facilitates administration and reduces operational complexity.
Using analytics to detect and resolve problems before they occur.
Less need for specialized personnel, with better use of your technological infrastructure.
Agile attention to network, user, and application incidents.
Detailed reports on network performance to support informed decisions.
Connext
We integrate Cisco security solutions with proactive monitoring from our Connext SOC, backed by certified experts. We detect vulnerabilities before they become incidents, initiate timely corrective actions, and perform regular scans to strengthen your security posture.
Integrated Technologies:
Umbrella · Cisco Email Security · AMP for Endpoints · Next Generation Firewall · Meraki
Single Point of Contact
24/7 proactive monitoring.
Security Visibility and Automation.
Agile and specialized response.
Operation aligned with international standards.
Detailed network performance and service levels.
Technology adoption with a focus on operational evolution.
Connext
We manage your Cisco collaboration platforms with proactive monitoring from our NOC Connext, specialized support, and certified processes. We detect and resolve incidents before they affect the operation, ensuring stability, availability, and efficiency so that your team can focus on what really matters: the business.
Integrated Technologies:
Webex · Teams · Telepresence · Call Manager · Unity · Expressway · Contact Center
Single Point of Contact
24/7 proactive monitoring.
Agile and specialized response.
Operation aligned with international standards.
Detailed network performance and service levels.
Technology adoption with a focus on operational evolution.
Connext
Our cybersecurity team, certified in Ethical Hacking, combines Cisco technology, robust processes, and best practices to detect, investigate, and mitigate risks in a timely manner. We generate detailed reports and improvement plans that strengthen your security posture.
Certified specialists who detect real vulnerabilities.
Advanced tools for analysis and response.
Proven methodologies for efficient threat management.
Clear reports and actions to strengthen your security.
Connext
We monitor your physical and virtual environment with full visibility and specialized attention from our NOC Connext. We ensure the continuous performance of your datacenter through certified processes, Cisco experts, and strategic reports that drive constant improvement.
Integrated Technologies:
Cisco UCS · HyperFlex · Intersight · Cisco Nexus
Centralized and efficient service.
24/7 proactive monitoring.
Agile and specialized response.
Comprehensive management of your infrastructure, regardless of the environment.
Operation aligned with international standards.
Detailed network performance and service levels.
Technology adoption with a focus on operational evolution.
MANAGED SERVICES
At Connext, each component of our managed services is designed to fit strategically, forming a robust, continuous and customized solution.
Service Design
Development of operational solutions based on a technical diagnosis, aligning processes, technologies and resources.
Service Desk
Single point of contact with 24/7/365 coverage, to centralize requests and guarantee immediate attention.
Connext Support
Specialized engineering available at all times to resolve incidents and problems efficiently.
NOC
(Network Operations Center)
Proactive infrastructure monitoring that ensures network continuity, capacity, and performance.
SOC
(Network Operations Center)
Expert management of Cisco security solutions to protect your digital assets.
Adoption
Technological integration, maximizing return on investment and ensuring results.
Connext Engineering
Certified care with dedicated engineers on site, focused on keeping the operation stable and efficient.
Built-in security and advanced monitoring
Full control for an efficient network
Intelligent Cloud Infrastructure Management
CONTACT
Our commitment is to listen to you, understand your objectives and accompany you in the design of strategies that promote your digital transformation in a secure, efficient and scalable way.
Take the first step towards a strategic alliance that will make a difference in the competitiveness and growth of your business.
Monterrey
+52 (81) 8389-0400
01 800 3-MIGESA
Mexico City
+52 (55) 8500-8800
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