At Connext, we provide comprehensive IT support solutions with ITIL-based processes and personnel certified in Cisco technologies (CCNA, CCNP, CCIE). We ensure the availability, capacity, and security of your infrastructure so that your operation never stops.
Connext
More than half of companies that have IT services do not take advantage of them due to lack of knowledge. It's time for you to know, use and take advantage of your IT solutions 100%. Come to us, at Connext there is the area that supports you to achieve it "Connext Adoption Services".
ADOPCIÓN
This approach is based on four key phases:
LAND: We implement the technological solution aligned to the business requirements, ensuring a solid foundation for success.
We facilitate effective adoption by users, ensuring that they take full advantage of the available functionalities. Facilitamos la adopción efectiva por parte de los usuarios, garantizando que aprovechen al máximo las funcionalidades disponibles.
EXPAND: We identify new opportunities within the organization to expand the use of the solution and generate greater impact.
RENEW: We consolidate the value obtained, strengthen the relationship with the customer and prepare the ground for future technological evolutions.
Connext
At Connext Adoption Services, we guide your organization through a structured process that ensures the effective use of your technology solutions. Our methodology is made up of five key phases:
We identify the most relevant use cases for your business, aligning the technology with your strategic objectives.
We analyze user profiles and their specific needs to define the most effective training channels and formats.
We design custom resources such as face-to-face sessions, live and recorded Webex, videos, quick guides, and self-study materials hosted on your intranet.
We execute the Customer Success Plan so that users master their tools and maximize the value of the implemented solution.
We measure the level of adoption, detect areas for improvement and generate reports that ensure successful and sustainable adoption.
CONTACT
Our commitment is to listen to you, understand your objectives and accompany you in the design of strategies that promote your digital transformation in a secure, efficient and scalable way.
Take the first step towards a strategic alliance that will make a difference in the competitiveness and growth of your business.
Monterrey
+52 (81) 8389-0400
01 800 3-MIGESA
Mexico City
+52 (55) 8500-8800
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